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Digital Made Simple, LLC

Terms &
Conditions

By purchasing from our website, https://digital-madesimple.com, you are agreeing to adhere to the parameters outlined in these Terms & Conditions.

Please note that these terms do not override any signed and executed contracts you may have with Digital Made Simple (the “Provider”).

Fee Schedule


A payment is required to secure your spot in the production timeline.

  • All payments are due on the 1st day of the month (unless otherwise stated on your invoice) via automatic online invoice
  • A 7 day grace period is provided as a courtesy

I don’t want money to stand between me helping you to accomplish your business goals. For that reason, I offer flexible payment options that should fit your needs and priorities. Please email me with your request and we can discuss it further.

Project estimates are based on an estimated number of hours and resources required to complete the above deliverables. Projects will not exceed contracted amounts unless we mutually agree upon a change in scope. Project scope may be adjusted if additional needs or goals are revealed. Lack of preparation on the part of the client, excessive review cycles, or changes made after approval points can use up hours that are planned for each part of the process in order to complete the project on time and within budget. I reserve the right to move clients to the end of the production timeline who are not prepared with their content. A rescheduling fee may apply.

Late Payments


I request 7-day payment terms. If payment on an invoice is not received within that time period a 1.5% monthly late fee will be applied to overdue balances.

Confidentiality


I will handle your design and branding project with care and confidentiality and expect the same in return for my business. We will be working on strategies for you that may constitute intellectual property and trade secrets which is why I request a mutual, non-disclosure agreement with each project. By the same token, my client strategy, pricing, etc. are my intellectual property and are covered by the non-disclosure agreement as well.

Timing


While the turnaround time for each project is different, I will work diligently to progress the work according to our agreed-upon time frame. This will require you to also fulfill deliverables assigned by Provider by the stated due dates. I know both of our time is valuable, and both of our commitments to drive results will determine the success of this project.

Hours of Operation


Monday – Friday: 9am to 7pm EST
Saturday: 9am to 6pm EST
Closed Sundays and all major holidays