What I’m looking for…

Digital Made Simple, LLC is seeking a Remote (U.S. Based), Part-Time, Online Business Manager. I am a fast growing company that is dynamic and constantly evolving and I need your help!

Over the past 7 years, I’ve grown my presence significantly, and am in the process of cultivating a true connection with my audience. It is incredibly important that the daily operations that support this business run smoothly and strategically and I can’t keep trying to do it all on my own. As I continue to scale and refine my business, I need someone to take over daily operations, help manifest the growth strategy, and keep the proverbial wheels turning.

Why join me? I’m building a dream team and you’ll get to help build that team of creative, motivated and dedicated people who thrive off of contributing their unique expertise to our mission which is to help brands build and shape their future authentically in order to impact and uplift those they serve.. You will be challenged, encouraged, and developed in a way that supports not only this business but also your own goals!

Role Summary

• Do you thrive as a thought partner to business owners? Helping them bring their ideas to fruition by providing the “how” to their “what”?
• Is your superpower project management, i.e. igniting and managing major projects from start to finish?
• Do you have a knack for implementing new systems and optimizing existing ones?
• Do you love assessing and refining workflows to achieve peak optimization?
• Do you enjoy acting as the second-in-command to ensure that the right people are doing the right tasks, at the right time?
• Do you thrive on ensuring that customers have a delightful experience and the support they need to become raving fans?

If you answered yes to these questions, then you might be my dream hire! I’ve got a few new launches on the horizon, and more opportunities for tightening the backend of this business. You may just be the person I need to get organized and run more efficiently than ever!

The Online Business Manager is a mostly virtual position with a few yearly opportunities for in-person teamwork. You should be comfortable leading the team in weekly touchpoint meetings, providing updates to me, and working autonomously to ensure that daily operations are running smoothly.

I do a really good job of maintaining work-life balance. Any work outside of office hours will be few and far between. That being said, the Online Business Manager should be flexible to respond to time-sensitive requests, specifically during launch periods.

Duties & Responsibilities

Operations Management

• Consult with me on system improvements for client management, billing, onboarding etc.
• Setup and provision systems and assess their feasibility for incorporation into the business workflow
• Define procedures and codify processes for using systems efficiently and effectively

Project Management

• Partner with me regularly to discuss upcoming projects, launches, and clarify specific requirements and goals for each project
• Provide weekly project performance reports to me, outlining short-term goal and long-term goal achievement
• Provide support and assistance during open cart and live launches

People Management

• Manage day-to-day operations of the project team by assigning tasks in Asana and or Notion based on the team members’ roles and expertise
• Conduct weekly team check-ins to relay overview of top priorities, strategic focus, and answer any questions